Migrant Services

About Us

MAXimusSolutions Australia (MSA) understands the needs of refugees and humanitarian entrants. We provide support for your individual needs through the Complex Case Support (CCS) program, on behalf of the Department of Immigration and Citizenship*.

The provision of CCS services are underpinned by the following principles:

  • Respecting you and your family
  • Encouraging your participation
  • The strengths you have
  • Individual programs
  • Support to children and young people
  • Professional service
  • Working with you as a team
  • Helping you get connected
  • Helping you to settle here
  • Valuing your culture
  • Achieving our goals

Quick Facts About The Region

MAXimus Solutions is located in the suburb of Toowoomba City, the customer service centre of Toowoomba in the council of Toowoomba Region, the state electorate of Toowoomba North and the federal electorate of Groom.